Shipping policy

SHIPPING POLICY

Thank you for shopping with FOUR D BABY.

  1. Shipping Origin

All orders are shipped from China.

  1. Order Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed.

Processing time does not include weekends, public holidays, or shipping transit time.

  1. Estimated Delivery Time

Estimated delivery time to the United States is usually 7–15 business days after shipment.

Delivery times to Canada, the European Union, and other regions may vary depending on the destination, customs clearance, local delivery conditions, and shipping carrier.

All delivery times are estimates only and are not guaranteed.

  1. Shipping Fees

Shipping fees, if applicable, will be displayed at checkout before payment.

Shipping costs may vary depending on the destination, package weight, package size, and shipping method.

  1. Customs, Duties, and Taxes

For international orders, customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges required by their country or region.

These charges are not controlled by FOUR D BABY and are the responsibility of the customer unless otherwise required by applicable law.

  1. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow some time for tracking information to update after shipment.

  1. Incorrect Shipping Address

Please make sure your shipping address is complete and correct before placing your order.

We are not responsible for delays, failed delivery, lost packages, or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

If you need to change your shipping address, please contact us as soon as possible at 207057381@qq.com. Address changes can only be made before the order has been shipped.

  1. Shipping Delays

Shipping delays may occur due to customs processing, weather, holidays, carrier delays, incorrect address information, remote delivery locations, or other circumstances outside our control.

If we are unable to ship your order within the stated processing time, we will contact you and provide options as required by applicable law.

  1. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at 207057381@qq.com with your order number, tracking information, and clear photos or videos if applicable.

For confirmed shipping damage or fulfillment issues, we may offer a replacement, refund, partial refund, or another reasonable solution depending on the situation.

  1. Package Marked as Delivered

If tracking shows that your package has been delivered but you have not received it, please check your mailbox, front door, porch, parcel locker, building mailroom, neighbors, or local carrier office first.

If you still cannot locate the package, please contact us at 207057381@qq.com and we will assist you where possible.

  1. Contact Us

For shipping questions, please contact us at:

FOUR D BABY
Customer Service Email: 207057381@qq.com